Before the appointment
Book the treatment and duration in advance, then arrive 10–15 minutes early. If plans change, contact the spa as soon as possible so the team can advise on availability.
Mention allergies, pregnancy, recent injuries, skin sensitivity or relevant health concerns before treatment. This allows the team to discuss appropriate options without making assumptions.
Privacy and communication
Your therapist should explain the procedure and maintain appropriate draping and privacy. You can request adjustments to pressure, room temperature, music or focus areas at any time.
Professional spa services are wellness and relaxation treatments. Respectful conduct is expected from guests and staff throughout the visit.
Phones, clothing and aftercare
Keep your phone silent and avoid calls in quiet treatment areas. The team will explain what to wear or remove for the selected service; only undress to your personal comfort level.
After massage, take a moment before standing, hydrate and follow any service-specific aftercare. Ask before using additional heat facilities after an intensive treatment.
Arriving, checking in and payment
Arriving 10–15 minutes early gives you time to check in, change and complete a short consultation without cutting into your treatment. If you are running late, message the team on WhatsApp: the session may need to be shortened so the next guest is not delayed.
Published Doral Spa prices already include VAT. Gratuities are not mandatory in the UAE; if you would like to thank your therapist, it is entirely at your discretion.
Couples, friends and group visits
For couples massage or visits with friends, arrive together so both consultations can be completed before the session starts. Keep conversation quiet in shared areas so other guests can relax.
If one guest prefers a different pressure or treatment, that is completely normal — each guest speaks with their own therapist.
Respectful conduct in Abu Dhabi
Spas in Abu Dhabi are professional wellness environments. Modest behaviour in shared spaces, appropriate draping during treatment and respectful communication with staff are expected. Any request outside a professional spa service will be declined.
Alcohol should not be consumed before a massage or heat experience, and guests who feel unwell should reschedule.
Doral Spa is located at Marriott Hotel Al Forsan, Khalifa City A, Abu Dhabi. Published prices include VAT. Confirm treatment suitability, availability and final booking details directly with the team.
Book on WhatsAppQuestions answered
Do I need to remove all clothing?
No. Undress only to your comfort level; appropriate draping and privacy should be maintained.
Should I speak during massage?
Conversation is optional, but always communicate discomfort or adjustment requests.
Can I use my phone?
Keep it silent and avoid calls in quiet treatment areas.