Legal
Privacy & Cookie Policy
This policy explains what personal information Doral Spa - Luxurious Massage Center collects when you contact us or browse this website, why we collect it, who we share it with, and how you can ask us about it. We have written it in plain language rather than legal shorthand.
Who we are
Doral Spa - Luxurious Massage Center, a day spa and Moroccan hammam at Al Forsan Street, Khalifa City A, Abu Dhabi, United Arab Emirates. We are the party responsible for the personal data described here. To reach us about anything in this policy, email doralspaabudhabi@gmail.com or call +971 56 737 2259.
What we collect
When you contact us to book. This website has no booking form. Enquiries reach us through WhatsApp, Telegram, telephone or email, so what we receive is whatever you choose to send: your name, the phone number or account you write from, the treatment and time you want, and anything else you tell us. If you mention a health condition, an allergy or a pregnancy so that we can treat you safely, we hold that too, and we treat it as confidential.
When you simply browse. Our hosting provider and the measurement tools listed below record technical information automatically: your IP address, device and browser type, approximate location derived from the IP address, the pages you open, how long you stay, and the site or advert you arrived from. We do not use this to identify you by name.
We do not collect payment card details through this website. Payment happens at the spa.
Cookies and similar technologies
A cookie is a small file a website stores in your browser so it can recognise the same browser on a later visit. Some of the tools below use cookies; others use similar identifiers. These are the third-party technologies that run on this site, and nothing else:
How to control them. Every browser lets you block or delete cookies through its settings, and you can browse in a private window to keep nothing at all. Blocking cookies will not stop you using this site: there is no login and no basket. You can also turn off personalised advertising directly at the source, through Google My Ad Center and in your Meta ad preferences.
Why we use this information
- To answer your enquiry, confirm your appointment and deliver the treatment safely.
- To keep the records a business is required to keep.
- To understand which pages and which adverts bring people to the spa, so we spend our marketing budget sensibly.
- To keep the website available and protect it from abuse.
We do not sell your personal data, and we do not share it with anyone for their own marketing.
Who else sees it
The providers in the table above process data on our behalf as part of running the site and measuring it. Separately, when you message us on WhatsApp or Telegram, that conversation also sits with the platform you chose, under its own privacy policy, which we do not control. These providers operate internationally, so information may be processed on servers outside the United Arab Emirates.
We may also disclose information where a UAE authority or a court lawfully requires it.
How long we keep it
Enquiry and booking records are kept for as long as you remain a client and afterwards for the period our record-keeping obligations require. Measurement data held by the analytics providers is retained according to their own published retention settings. When information is no longer needed for either purpose, it is deleted.
Your choices
You may ask us what personal information we hold about you, ask us to correct anything inaccurate, ask us to delete it where we are not required to keep it, or object to our using it for marketing measurement. Write to doralspaabudhabi@gmail.com and we will respond. There is no charge for asking.
Children
This website is intended for adults booking spa treatments and is not directed at children. We do not knowingly collect information from children through it.
Changes to this policy
If we add or remove a measurement tool, or change how we handle enquiries, we will update this page and change the date at the top. The version published here is always the current one.
Contact us about your data
Doral Spa - Luxurious Massage Center
Al Forsan Street, Khalifa City A, Abu Dhabi, United Arab Emirates
Email: doralspaabudhabi@gmail.com
Phone: +971 56 737 2259